Policies
Privacy, data protection and complaints information.
Privacy Policy
Hepworth Motor Co Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard any personal information you provide to us.
Information We Collect
When you contact us through our website, by phone or by email, we may collect your name, contact details (email, phone number, address) and any other information you choose to share, such as details about the vehicle you're interested in.
How We Use Your Information
We use your information to respond to enquiries, provide quotations, arrange viewings and for finance applications. We may process your data where you have provided consent, where processing is necessary for a contract, or where legitimate interests apply. We never sell your data to third parties.
Sharing Your Information
We only share your information with trusted partners where necessary to carry out your request, for example credit application providers, or where required by law.
Your Rights
Under the UK GDPR you have the right to access, correct, delete or restrict the personal information we hold about you, and to lodge a complaint with the Information Commissioner's Office. To exercise any of these rights, contact us using the details on our contact page.
Complaints Procedure
We always aim to provide an excellent service, but if something goes wrong we want to put it right. Please contact us with the details of your complaint and we'll respond promptly:
- Phone us on 01484 683172
- Email hepworthmotor@btconnect.com
- Write to 206-208 Huddersfield Road, Holmfirth, HD9 3JL
Complaints about finance products may also be referred to the Financial Ombudsman Service (FOS) and — for hired or bought goods and services — the Motor Ombudsman. Where relevant, details will be provided with our final response.
Financial Conduct Authority
Hepworth Motor Co Ltd is an Introducer Appointed Representative of a FCA-authorised firm and is classed as a credit broker for consumer hire and hire purchase. We act for the lender, not for you, when considering finance applications, and may receive a commission for introducing you to a lender.
Vehicle Information & Availability
Vehicle details, specifications and prices shown on this website are provided in good faith and are subject to change without notice. Vehicles are HPI checked and prepared to high standards before delivery. Always confirm current details, including mileage, specification and price, before relying on them.